Our Technical Support details are:

Log a Support Call

Our technical support email is: Log a support call

During Working Hours

If you wish to speak to someone about your support issue then please ring

- 04 913 8115 or

- 04 913 8101

If our staff are busy, please log a support call above, or if urgent ring the after-hours number

After Hours (if support is required before next working day)

Ring 0800 328 200


The following documents contain useful information about our services and how to connect to us.

  • Service Level Agreement Click to download.

  • Acceptable Use Policy Click to download


    At Datalight we are dedicated to a business modal that is not exclusively profit-driven, but focuses on  a positive social impact to communities.